CONDITIONS
OF USE
Article 1: Object
Polo Mercado, a micro-enterprise with a capital of €1,000 whose head office is located at 107 rue de Fleury 92140 Clamart, (hereinafter "the Company") provides its website www.polomercado.com (hereinafter " the Site") allowing individuals acting in a personal capacity as consumers (hereinafter the "Buyers") to purchase new or second-hand products (hereinafter "the Products") offered at a fixed price. These General Conditions of Sale of the Site apply to any order of Products made by a Buyer from a Seller. The applicable General Conditions of Sale of the Site are those in force on the day the order is placed by the Buyer.
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ARTICLE 2 – Marketed products – Availability
The Buyer can select one or more Products from the different categories offered on the Site. In accordance with the provisions of the Consumer Code, the Buyer may, prior to his order, take note on the Site of the essential characteristics of the Product(s) he wishes to order by going to the product sheet of the selected item. The prices displayed on the Site are, by default, indicated in euros and all taxes included and are applicable in metropolitan France. VAT is applied at the rates in effect at the time the order is placed. Product and price offers are valid as long as they are visible on the Site. The prices displayed are exclusive of delivery costs unless otherwise stated. The delivery costs will be indicated before the final validation by the Buyer and are freely set by the Seller.
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ARTICLE 3 – Order
It is up to the Customer to select the Products he wishes to order on the polomercado.com site.
Product offers are valid as long as they are visible on the site, within the limits of available stocks.
The sale will only be considered valid after full payment of the price. It is the Customer's responsibility to verify the accuracy of the order and to immediately report any errors.
Any order placed on the polomercado.com site constitutes the formation of a contract concluded at a distance between the Customer and the Seller, which implies the express and unreserved acceptance of these General Conditions of Sale, without however this acceptance being conditioned by a handwritten signature from the Buyer.
Any order placement requires the creation of a Customer account. Once the account has been created, the Buyer will have access to his Customer space. Access to this Customer area is conditional on the identification of the Buyer using his email address indicated when creating the account as well as the secret and personal password chosen. The Company cannot be held responsible for any action carried out on the Customer area by a third party to whom the Buyer has communicated his identifiers or who has had access to the account following negligence on the part of the Buyer. The Buyer agrees that the information provided when ordering is complete, accurate and up-to-date. The order can be made for a delivery address separate from the billing address.
The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute over payment of a previous order.
Polo Mercado undertakes to ship and deliver the Product within the times indicated in accordance with the methods chosen by the Buyer and to confirm the shipment of the Product.
The Customer will be able to follow the progress of his order on the site.
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ARTICLE 4 – Complaints
Any complaint relating to the order must be sent through the Customer area or by email margaux@polomercado.com.
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ARTICLE 5 – Right of withdrawal
In accordance with the provisions of the Consumer Code, the Buyer has a period of fourteen (14) clear days from receipt of his order to notify his intention to return any product that does not suit him. To exercise his right of withdrawal, the Buyer must contact the Seller by going to his Customer area. The conditions for returning the product can be consulted on the shop page of the Seller concerned (Seller T&Cs) or by contacting the Seller. The Buyer will have a period of 14 days following this confirmation to return his/her product(s). The products will be returned directly to the Seller. In accordance with the provisions of Article L121-20-1 of the Consumer Code, the Seller is required to reimburse all sums paid, postage (one way) included as soon as possible after receipt of the returned order and at the no later than fourteen (14) days following the date on which this right was exercised, by any means of payment. The Seller will offer a refund of the sums due according to the means of payment used for the order or in the form of a purchase voucher. The Seller is not required to reimburse the additional costs if the Buyer has expressly chosen a more expensive delivery method than the standard delivery method offered. In the event of a partial return of an order, the Seller will reimburse the Buyer for the amount of the shipping costs (one way) in proportion to the amount of the shipping costs attributable to the product concerned.
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ARTICLE 6 – Return
Apart from the right of withdrawal, the product may be returned in the event of non-compliance with the order or of a defect. In these cases, a request must be sent to the Seller through the Customer area. The conditions for returning the product can be consulted on the shop page of the Seller concerned (Seller T&Cs) or by contacting the Seller.
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ARTICLE 7 – Payment of the price
The price is paid by secure payment, according to the following terms:
Payment data is exchanged in encrypted mode using the protocol defined by the service provider.
Payments made by the Customer will only be considered final after receipt by the Seller of the sums due.
The Seller will not be required to deliver the Products ordered by the Customer if the latter does not pay the full price under the conditions indicated above.
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ARTICLE 8 – Deliveries
The deadlines announced for the delivery of the Products offered by the Sellers are calculated in working days and are provided directly by the Sellers. The times indicated correspond to the times for processing, preparing and shipping orders, as well as the delivery time of the carrier used by the Seller. They run as soon as the availability of the ordered Product is validated. The delivery time depends on the delivery method chosen when placing the order. If the indicated time is exceeded, the Buyer will be informed by email and he will be offered the possibility of canceling his order. The products are delivered to the delivery address indicated when ordering. Buyers will have the choice between home delivery, relay point delivery or in-store pick-up.
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ARTICLE 9 – Personal data
The Company collects personal data necessary for the management of the Buyer's order. This data may also be used by the Site to communicate various information, in particular commercial (newsletters, email, etc.) subject to the Buyer's prior acceptance. The data collected may also be used for technical and statistical purposes, as part of the administration of the Site (frequency of consultation of the site, sales statistics, etc.). right of access, rectification and deletion In accordance with the provisions of the amended Data Protection Act of January 6, 1978, the Buyer has a right of access, modification and deletion of data concerning him by sending a letter to : POLO MERCADO HAVEL Margaux 107 rue de Fleury 92140 Clamart or via the unsubscribe link indicated at the bottom of each email sent by the Company. The Buyer can also consult and modify his personal data in his Customer space.
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ARTICLE 10 – Intellectual property
The entire Site and each of its elements are subject to intellectual property legislation, in particular copyright, designs and models, trademarks, domain names, software or databases, etc. (non-exhaustive list). As such, all reproduction, representation and public communication rights are reserved, including for downloadable documents and visual, photographic, audiovisual or other representations. Only the right to consult the Site is granted to Buyers; the reproduction of all or part of the content is only authorized for the exclusive purposes of information for personal and private use. Any link set up towards the Site must be subject to prior written authorization from the Company. The Company assumes no responsibility for the content of these links. In any case, the hypertext links to the Site must be removed at the Company's first request.
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ARTICLE 11 – Liability
The Company cannot be held responsible and no compensation can be requested from it for delays in delivery of the Products sold by the Sellers. The Company cannot be held responsible for interruptions, delays or unavailability of the Site due to maintenance work, interruptions to the Internet network, technical breakdowns, a case of force majeure, the act of a third party or any circumstance whatsoever. 'she is.
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ARTICLE 12 – Customer Service
For any question concerning his order, the Buyer can go to his Customer area.
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ARTICLE 13 – Applicable law
These General Conditions of Sale are subject to French law. Any dispute that has not found an amicable solution will be subject to the exclusive jurisdiction of the courts of Paris.
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